Why Choose Connectivity?
Globalization and immigration are having a profound impact on private and public enterprises around the world where the need for cross-cultural communication is at its highest point in history. As a result, today’s commerce requires the capability to communicate with individuals that have limited English or other limited native language proficiency. Structural challenges in the language services market constrain the ability for the majority of language services providers (LSPs) to service the demand for interpreting, thus less than 20% of global demand is actually being supported. By way of our digital marketplace and turnkey technology platform offerings, Connectivity serves as the sole-source channel for buyers anywhere in the world, 24/7, as well as for interpreters seeking greater demand for their services.
We have worked with tens of thousands of deaf and hard of hearing consumers and have supported with our technology and interpreters millions of their voice and text-based conversations. We take the same approach with each of our spoken language clients to ensure the timeliness and quality of their experience.
We provide a hosted video and text based interpreting solution, fully integrated with our digital communications platform which streamlines interpreter access and the connectivity essential for routing and completing video remote interpreting calls. All of this is fully interoperable with a variety of backend applications and administrative functions without the need for special equipment or technology.
Great experiences require not just great interpreters or devices, but a seamless integration of hardware, software, and service delivery infrastructure. We work diligently supporting the robust technologies, methodologies and processes which are used to make your customer experience second to none.