Turnkey Technology

We provide a hosted video and text based interpreting solution, fully integrated with our digital communications platform which streamlines interpreter access and the connectivity essential for routing and completing video remote interpreting calls. All of this is fully interoperable with a variety of backend applications and administrative functions without the need for special equipment or technology.

Customer Experience

Great experiences require not just great interpreters or devices, but a seamless integration of hardware, software, and service delivery infrastructure. We work diligently supporting the robust technologies, methodologies and processes which are used to make your customer experience second to none.

Pricing

Our pricing is the most competitive in the interpreting marketplace. There are no special equipment or technologies to purchase. Whether you are a pay-per-use or monthly subscriber to our service, you pay a nominal fee for access to our platform and a per minute fee for use of our interpreters. There are no minimums and you only pay for the time you actually use.

Industry Experience

We have worked with tens of thousands of deaf and hard of hearing consumers and managed millions of voice and text-based interpreter conversations. We take the same approach with each of our spoken language clients to ensure the timeliness and quality of their experience.

Management

We provide a dedicated Client Executive that acts as your point of contact throughout the course of our entire engagement. It is our goal to provide you with exceptional service, constant communication and collaboration.

Transparency

We are honest and straightforward. We honor our commitments and strive to exceed your expectations as well as those with whom you communicate when using our interpreting services. Your opinion matters, and how you rate your experience becomes part of a 360° internal communication process designed to continually improve the customer experience.